Preparing for Your Trip

• Understand your coverage before you leave. Know what you would have to pay out of your own pocket if you need medical care while you are outside the U.S.
• If you're enrolled in a BCBSTX medical plan: call BCBSTX customer service at 1-800-521-2227.
• If you're enrolled in the Kaiser HMO medical plan: Call Kaiser Member Services at 1-800-464-4000.
• Print a copy of the Travel Assistance wallet card and carry it with you when traveling on BMC business.
• Register on the Chubb Travel Services portal at travelassistance.chubb.com.

• Download the free Chubb Travel mobile app.

   

  Download the BCBS Global Core mobile app.

   

• Print a copy of the Travel Assistance wallet card and carry it with you when traveling on BMC business.
• Register on the Chubb Travel Services portal at travelassistance.chubb.com.

• Download the free Chubb Travel mobile app.

   

Follow these steps if you need a certificate of insurance as proof of coverage when applying for a work visa with your local embassy.

• Call Chubb Representative Diane Basa at 302-476-6194 or send an email to diane.basa@chubb.com.
• Chubb will complete a Travel Certification form within 1 – 2 business days. Submit the completed form to your local embassy and carry it with you during your trip. See a sample Travel Certification here.
• If your request is urgent, indicate this in your email to Chubb.

If you experience an emergency while traveling abroad, place calls to:

• Chubb’s Assistance Provider at the numbers listed above.
• The Human Resources Business Partner (HRBP) for your home country.
• The HRBP contact for the country where the emergency occurred (if applicable).

U.S. Employees: HRBP contact information is posted under BMC Corporate Benefits on the HR Portal.